How We Work
Nobody likes an ivory tower, least of all us. That’s why we build our software with our feet on solid ground, working closely with our customers to create tools that have their roots in the real world, where real people use them to work on real problems.
The road that leads to the next breakthrough, no matter how big or small, can be a difficult one. We don’t believe in making quick fixes or unrealistic promises along that journey, though. We’re here to support you for the long haul.
We’re building tools that empower scientists to do their best work. The more we can do to make our tools understandable, learnable, useful and usable to those people, the better.
What we’re building should have existed years ago. We’re taking practical steps to make it a reality as fast as we can. We won’t rush it, but it is urgent.
Simple is good. Simple is fast. Simple is correct. We build tools that people can understand and embrace both now and in the future. We build for people, not robots.
It’s hard to express just how important data is. We treat it with respect, we secure it, we back it up and we do everything in our power to make sure nothing bad happens to it.
We make systems that will just work, even if something breaks. This is the real world, after all—we’re not going to pretend like it isn’t.
You should be able to figure out what’s what with our systems really easily. Ideally you can do it with a simple glance, or through a secure remote system.
